ab998's Privacy Policy

ab998 ("we", "our", "platform") is committed to providing a safe and reliable online gaming experience for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your personal information.

By using this platform, you agree to the terms described in this Policy. If you do not agree with any part of it, please stop using ab998's services or contact us.

This Policy applies to ab998's core services, including sports betting, casino games, slots, and other entertainment activities. We reserve the right to update this Policy at any time and will notify you of any changes in a timely manner.

ab998 only collects information that is necessary to provide our services, ensure security, and improve your experience. The types of information we may collect are listed below.

2.1 Personal Identification Information

When registering an account or updating your profile, you may provide the following details:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID or passport number (where applicable)

2.2 Financial Information

To process deposits and withdrawals, we collect payment-related information such as:

• bKash, Nagad, Rocket mobile account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

Important: We do not store your full bank card number or PIN.

2.3 Technical Information

When you use ab998, certain technical information is collected automatically:

• IP address
• Browser type and version
• Device type (mobile, desktop)
• Operating system
• Cookies and session data
• Page visit time and duration

2.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we record:

• Betting and game history
• Win and loss amounts
• Session duration
• Preferred game categories

ab998 uses collected information only for the specific purposes listed below. We do not sell or rent your information to any third party without your consent.

ab998 does not sell your personal information to third parties. However, information may be shared with the following parties in limited circumstances:

4.1 Service Provider Partners

Payment gateways, technology services, and game providers (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, Ezugi) that provide services on behalf of ab998 may receive limited information under contractual confidentiality obligations. These organisations may not use your information for any other purpose.

4.2 Legal Obligations

We may be required to provide necessary information to comply with applicable laws and regulations in Bangladesh, to follow court orders, or to respond to legitimate requests from law enforcement agencies.

4.3 Fraud Prevention

Information may be shared with relevant authorities when necessary to protect platform security, investigate fraud, or safeguard the interests of other users.

4.4 Corporate Changes

If there is any change to ab998's business structure (such as a merger or acquisition), your information may be transferred to the new operating entity. You will be notified in advance in such cases.

ab998 uses cookies and similar technologies to improve your browsing experience and ensure platform functionality.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure core functionality. Without these cookies, the platform will not work properly.
• Functional Cookies: Used to remember your language preferences, screen settings, and other personalisation options.
• Analytical Cookies: Used to understand which pages are visited most, how long users stay, and where issues occur on the site.

5.2 Cookie Control

You can disable cookies at any time through your browser settings. However, disabling cookies may limit some of ab998's functionality and affect your login experience.

ab998 applies industry-standard security measures to keep your information safe. Our technical and organisational steps are detailed below.

• SSL Encryption: All data transmission between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology.
• Password Hashing: Your password is never stored directly — it is stored securely using advanced hashing algorithms.
• Access Controls: Only authorised staff can access your information, and all their activity is logged.
• Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
• Data Backup: Your information is backed up regularly on secure servers to prevent data loss in the event of a technical issue.

While we take every precaution, it is not possible to guarantee 100% security when transmitting information over the internet. You are therefore advised to use a strong password to keep your account secure.

ab998 retains your personal information only for as long as necessary. Retention periods for different types of information are listed below:

• Account Information: For as long as the account is active, and then for a set period as required by applicable regulations.
• Financial Transaction Information: For the legally required period to comply with financial regulations.
• Gaming Activity Logs: For as long as necessary for responsible gaming monitoring and potential dispute resolution.
• Customer Support Communications: For a reasonable period for the purpose of issue resolution and quality control.
• Technical Log Data: For a limited period for security and system monitoring purposes.

Once the retention period ends, information is securely deleted or anonymised so that your identity can no longer be identified in any way.

ab998 respects your privacy rights. As a user of this platform, you have the following rights:

8.1 Right to Access

You can find out at any time what information we hold about you. Upon a written request, we will provide you with a detailed description of the information stored.

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly in your account profile.

8.3 Right to Erasure

Where there is no legal obligation and no active dispute, you may request that your account and associated information be deleted.

8.4 Right to Opt Out of Marketing Communications

You may unsubscribe from ab998's promotional emails or messages at any time. However, important messages related to transactions and security will continue to be sent.

8.5 Right to Data Portability

You may request to receive information relating to you in a structured, machine-readable format.

To exercise any of the above rights, please contact us. We will process your request as quickly as possible.

ab998 is a gaming platform for adults. The minimum age to use this service is 21. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of account registration. If a user opens an account by providing a false age and this is later proven, the account will be closed immediately and the collected information will be destroyed.

If a parent or legal guardian becomes aware that their minor child has used this platform, please contact us immediately.

ab998 may update this Privacy Policy from time to time. Changes may be due to technical developments, legal changes, or the expansion of our services.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notification will be shown after you log in to the platform
• The new version will be published on this page

Continuing to use the platform after changes have been made will be considered as your acceptance of the new Policy. We recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any rights relating to your data, please contact us.

Upon receiving a privacy-related request, we aim to respond as quickly as possible. Complex requests may take a little longer, but every request is treated with care.