Answers to All Your Questions Here
ab998 FAQ — Questions & Answers
The most frequently asked questions from players in Bangladesh are answered here in simple English — covering everything from deposits and withdrawals to betting and responsible gaming.
To ensure your experience at ab998 is smooth and safe, we have organized the most common questions on this page into four sections — responsible gaming, cricket and sports betting, deposits, and withdrawals. Every answer is based on actual information from our platform. If you cannot find the answer to your question, contact us via our 24/7 live chat or email.
All FAQs
Responsible Gaming
Yes, at ab998 you can stay in control of your own budget. From Account Settings, you can set a daily, weekly, or monthly deposit limit. Once activated, the limit takes effect immediately. However, if you want to increase the limit, it may take some time to process. Take responsibility for your own protection.
There are some warning signs to watch for — such as repeatedly playing to chase lost money, hiding your gaming from family or friends, spending beyond your budget, or feeling restless when you cannot play. If you notice these signs, it is best to take a break and seek help if needed.
Contact us via ab998 live chat or email ([email protected]) and we can direct you to responsible gaming resources. Talk openly with a trusted family member or friend, and seek support from a mental health professional. Taking action while the problem is still small is the most effective approach.
Yes. With a cooling-off period, you can step away from your account for a set amount of time. Through self-exclusion, you can temporarily close your account for a longer period. To use either of these options, contact our support team — they are available 24/7 to assist you.
ab998 is for users aged 21 and above only. Minors are strictly prohibited from opening an account or using the gaming platform. Age verification is an integral part of our responsible gaming policy. If there are minors in your household, keep your devices password-protected.
Cricket & Sports Betting
Yes, ab998 offers betting on major international cricket events including BPL, T20 World Cup, IPL, and ICC tournaments. Both pre-match and in-play markets are available. Always check the page information before placing a bet.
Decimal odds are the simplest format. Say the odds are 2.50 — if you bet ৳100 and win, your total return is ৳250 (including your stake), meaning a profit of ৳150. The calculation is straightforward: bet amount × odds = total return. ab998 displays decimal odds as the default.
In an accumulator or "acca" bet, multiple selections are combined and the odds of each are multiplied together. For example, instead of placing separate bets on three matches, you create one combined bet, which significantly increases the potential return. However, if any single selection is wrong, the entire bet is lost — so the risk is higher too.
The Match Winner market is the most familiar — simply picking which team will win. Beyond that, Top Batsman, Top Bowler, Total Runs Over/Under, method of first wicket, and in-play wicket markets are very popular. For example, in a Bangladesh vs India match, the Top Scorer market tends to be especially active.
Generally, if a match is completely abandoned or declared no result, bets are voided and the stake is returned. However, if a result is determined by the D/L (Duckworth-Lewis) method, bets are usually considered valid. It is wise to read the terms and conditions carefully before placing a bet.
How to Deposit
Go to the Cashier or Deposit section and select Nagad as your payment method. Enter the amount (minimum ৳100) and complete the payment via the Nagad app or USSD code by following the instructions provided. Once the transaction is successful, the balance will be automatically added to your account.
ab998 does not charge any deposit fee of its own. However, your payment provider (such as bKash, Nagad, or Rocket) may apply their own transaction charges — that is entirely subject to their own policy. For bank transfers, charges may vary by bank. Contact your own provider regarding any applicable fees.
ab998 currently supports four deposit methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank and BRAC Bank). The minimum deposit amount for each method is ৳100. All deposits are secured with SSL encryption.
You can deposit a minimum of ৳100 via bKash. Go to the Cashier, select bKash, enter the amount, and send the payment to the mobile number or link displayed. Save the payment reference number — it will be useful if you need to contact support.
You will receive a 150% bonus on your first deposit of any amount, up to a maximum of ৳8,000. For example: deposit ৳1,000 and get ৳1,500 as a bonus — total balance ৳2,500. A 25x wagering requirement applies to the bonus — meaning you must wager ৳37,500 on a ৳1,500 bonus before you can withdraw.
Withdrawals
The minimum withdrawal amount at ab998 is ৳800. Withdrawal requests below this amount will not be accepted. This minimum limit applies to all methods — bKash, Nagad, Rocket, and bank transfer. Before withdrawing, make sure your balance is ৳800 or more.
Withdrawals are generally completed within 15 minutes to 2 hours. If it still shows as pending after that, contact us via live chat or at [email protected] with your transaction ID. Our team will quickly check the status and update you. Do not submit multiple requests — that can cause further delays.
Yes. ab998's payment team is active seven days a week, 24 hours a day. Withdrawals made at night or on Fridays and Saturdays are also generally processed within 15 minutes to 2 hours. For bank transfers, it may take a little longer depending on banking business days.
Withdrawals at ab998 are generally completed within 15 minutes to a maximum of 2 hours. bKash, Nagad, and Rocket are typically the fastest. Bank transfers may take slightly longer due to the bank's internal processing. In all cases, having account verification completed in advance speeds up the process.
A withdrawal may be rejected for several common reasons: wagering requirements not met, account verification incomplete, balance below the minimum limit, or a mismatch in payment method details. Our support team will help resolve any issue.
Still Have Questions?
Our 24/7 support team is always ready to assist in both Bengali and English. Get an instant answer on live chat or send a detailed question by email.